I have been with NinjaLion for more than 8 months so far, but I have to admit that with this web host I have been a pretty standard hosting user. Such an user really does not use his hosting package for a very traffic heavy site and many times he does not use
Ninjalion hosting review
it very much at all.
This has been the case with me this time too. I have been trying to use it a couple of times with different domain names, but so far my projects were not at the stage where I could say – “Well, let’s put them online and promote them to get traffic” as I really did not have so much time in the first half of this year. Hopefully this will change in the second part of the year and I will see how the hosting looks when trying to server visitors to my sites 
For now here is at least the break down of what I have found so far:
The control panel
NinjaLion is using the industry standard Cpanel control panel. I am really not a huge fan of this control panel due to the fact how it handles addon domain, but it is a very good panel and you really will not miss anything when working with it.
The usage is the same as with any other web host using this specific control panel and thus there is really not much to say. It is easy for beginners, but people who use other control panels like Plesk or 1and1 will be a little bit confused as some things work differently in this CP.
The Support
They do offer a knowledgebase [with basic articles and how-to's], a Live Chat option for those who want to talk to someone and get things done very quickly or a Support system where you have to send your problem description and after a period of time you do get a response with a solution or a message asking you for more detail. Their response times are pretty good [Support system] and polite as long as I have seen.
Maybe a couple of how-to’s and most common problems articles would make Ninjalion hosting forum much more friendly/useful and popular as right now there is only Spam in there 
Up until now I had to use their support only on one occasion when I was not able to get to my webpage. Their reaction has been pretty fast and we resolved the issue in no time. The [likely] problem was that their firewall blocked my IP [at least it went back to normal operation after I submitted my IP address]. One more thing to add is that I am hosted at their Amsterdam DC.
The Softaculous problem…
A small problem has occurred yesterday when I was trying to install WP trough Softaculous. It did not work and only gave me an error message complaining about the license Hopefully Ninjalion hosting will be able to clear it ASAP. Most of the time I am not using automatic installers thus it does not matter to me as long as the server uptime and accessibility is OK, but less technically capable customers could see it as a huge problem despite their prices.
The conclusion so far
I do not think that I can say I am the happiest customer on Earth, but at the same time I can not say that I am unhappy. they are a budget web hosting company and it’s pretty clear that you can’t expect much for 15USD/year, but a Softaculous license and Log Out button are really not such a big problem.
Their uptime and website accessibility are OK and thus I can not say anything else than: They are a budget web host and that’s what you get. Their support is pretty good and they really offer many features. As a new business [branch] they do have some areas to improve, but if the only thing you need is website uptime and you are not willing to spend hundreds of $$ than this might be an option, but definitely talk to their Live chat and look to webhostingtalk.com for more opinions 
Would I go with them for a small project once again? YES.
Have a nice day and see you next time!
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