Now our Google Apps account has been initially set up. We have our initial users created and You are probably thinking about going for a 
cup of tea or coffee after setting up Google Apps, but maybe this is not the end 
There are some more things to think about. To really make sure nothing has been forgotten try to go trough the control panel and look if everything has been set up correctly.
Initial user’s Google Apps access trouble and their solutions
Google Apps – IMAP/POP3 not working for users
One problem you could encounter or here about from your users is, that they are not able to access their accounts by using their favorite email client. It does not matter what email client they are using as long as it has been set up properly.
The problem is in the fact, that both IMAP and POP3 access has to be allowed from the online interface for each account. The user complaining about not being able to access their account from Thunderbird/Outlook etc. has to log in trough a web browser to his account and choose/enable what protocol he wishes to use [the one he has configured in his client] and than all the problems will go away 
The Google Apps Captcha problem…
This one is a very hard to figure out one. You can spend many minutes or hours trying to figure out what has happened, but eventually you will give up the search.
This problem is pretty always the first one your users will encounter when trying to access their Google Apps email accounts trough an email client. They will only get a not very informative error message in return leaving you with no much clue where to look for a solution.
You should know you have to visit www.google.com/a/domainname/UnlockCaptcha to unlock the Captcha image for the account in Google Apps. This way the error should go away and only the IMAP/POP3 problem could be possible blocking them from using their email client.
Users are not able to send email trough Thunderbird/Outlook
If a user on your domain name comes to you and tells you he is not able to send email from his mail client then the most probable issue could be that the SMTP is not configured right. Do not forget that the SMTP field has to have the smtp.gmail.com or smtp.googlemail.com address and port 465 with SSL filled in.
The second solution to this problem [if you checked the SMTP and everything looks OK] is the fact they are not using “authentication” with their SMTP profile. This needs to be done and the appropriate option needs to be checked in your email client.
A third reason could be the fact, they are not using the full login name in the form name@domain.com. This is the standard in Google Apps and you will not be able to send or receive messages if you are not using this format. If it is not used Google does not know what account you are trying to use and whether you are allowed to do so or not.
Have a nice day and a happy new year!
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